VCNC – Featuring Ventura County – Ep 11 – America’s Job Center Helps Job Seekers

VCNC – Featuring Ventura County – Ep 11 – America’s Job Center Helps Job Seekers


(upbeat music) – Welcome to Featuring
Ventura County. A good job may be the surest
path to self-sufficiency. The Human Services Agency
and its partners operate the America’s Job Center of
California, here in Oxnard. It’s here to help
people find the job that will change their lives. Let’s go take a look. The America’s Job Center
of California is one of many centers
across the nation, created to connect
people to jobs. The County Human Services
Agency operates the job center through a consortium
of partners, with oversight from the local
Workforce Development Board. Nancy Ambriz manages
the job center. Nancy, can you tell
us a little bit about the services we
offer to our veterans? – Veterans are our
highest priority here. So every staff that we
have here is trained to be a veteran
services navigator. And what that means, is they
will conduct a quick assessment to better identify their needs. Depending on the outcome
of that assessment, we will provide them
to different resources. If they’re simply here
to conduct a job search, we offer them access
to our computers that are available here. We have a veteran’s board
with more information. We have a bank of computers for those who want a
little bit more privacy and want, so the computers that
are dedicated for veterans. So veterans are
our priority here. – Are there bilingual
services offered as well? – Yes, we have many staff who
are certified as bilingual. We do offer those
resources here. – So we’re standing
in the resource room. What kind of resources
are available to not only our veterans,
but all of our job seekers? – We have a great place for
anyone to come and get a job. We have a bank of computers. We have staff that can
help people navigate some of these websites that
sometimes they need help with. We offer a bank of copiers and
computers that are available in case someone needs to
make a copy of their resume or fax information. We have banks of phones
that are directly connected to unemployment insurance
office if that’s what they need. If they simply need a place
to think and look for a job, this is also available. Our staff are
always here to help. – Is the research room equipped for people with
disabilities also? – Yes, we have
assistive technology for folks who are disabled
and need wheelchair access or need adaptive technology
to conduct a job search. We have computers that
are specifically designed to accommodate people
with disabilities. For example, this computer
here is equipped with software for people who are
vision impaired. Also, all of our computers
are ergonomically designed, so that at the touch of a
button you can elevate them if you need to stand
or if you need to sit. – Nancy, really we’ve just,
kind of, scratched the surface of everything the job
center has to offer. Can you tell us about
some of the other programs that people can find here? – Well, we have so
many partners here and so many great programs and
services that are available. We have targeted recruitments. We have services for seniors. We have rapid responses
which is basically for people who lose their
job of no fault of their own, and they need
additional resources. – [Bill] And we have
some of our partners that work on this side
of the building as well. – We do, we really
rely on our partners. This is our state partners here, and down there we also have
a Veteran Salvation Army, Oxnard College, Ventura
County Office of Education. We have so many partners
here that are engaged and are providing great
services to our customers. – So it’s really a team
effort to get people employed. – That is correct, we
can’t do it alone anymore. We have to rely on
everybody to pitch in and be part of this job center, because it really is our
center for the community. – And when people come in
looking for opportunities, are there services for
families like childcare? – Oh yes. If you are looking for a job, we have childcare waiting
room right on site. So you can drop your child off, and they’re well taken care of. They have something to do
while your busy job searching. – I’m here with Eva Berry, and Eva is one of
the success stories here at America’s Job Center. Eva can you tell me a little
bit about your experience at the job center? – Yes, when my employer
lost a few clients, I also lost my job. 24 weeks passed so quickly, and still I could
not find a job. I was so confused. I don’t know where to start, but Elsa is very
encouraging, very supportive. She was able to direct me
to the right questions, and I was able to
tell her my story. – So Elsa was your counselor
here at the job center? – Yes, she was actually
my case manager. She took my case when it
was, I was so desperate. Because I thought to
myself, okay I was done. And it’s so hard to get
back into the job market, especially at my age. Seniors with no certifications, no credentials to back it up, and I am competing with
the younger generation. It’s really so hard. And so with the help of Elsa, she first dragged
me into the process. She really was so
good in filling up all of the forms and everything, and before we know it, I got
approved to take trainings where I learned to become
a nursing assistant, and then finally passed my
CNAs, CHHA Certifications in October and
December of this year. And now, I’m back in the work
market, gainfully employed, and I’m so grateful. – So when you made your first
visit here to the job center, what process did you go through? – I had met with Elsa, and fill
up all of those long eForms. And she also updated my resume, and walked me
through the process of using the available
resources in this organization, and that includes the use
of the copying machine, telephone, fax machines. And the most important thing
really is, are the trainings, career development trainings, and that include resume
building and career workshops. Those are really very helpful
in getting me through, back to the work market. – So the job center gave
you the tools you needed to find your new job? – Absolutely, yes. – America’s Job
Center is a resource for anyone who needs
a job or is looking for a step up in their career. And no matter what
your challenge is, there’s somebody
here at America’s Job
Center who can help. See you next time on
Featuring Ventura County. (upbeat music)


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